TransparIT, in collaboration with MetierWestergaard, offers professional training and certification programs aimed at equipping individuals and organizations with the knowledge and skills necessary to excel in digital service management. Our courses cover essential methods and frameworks, such as Unified Service Management (USM) and ITIL, ensuring you remain at the forefront of industry methods and best practices. For more details about Unified Service Management visit The USM Portal. Expert Instructors Learn from certified professionals with extensive real-world experience, dedicated to sharing their insights and guiding your learning journey. Practical Hands-on Learning Engage with practical exercises, case studies, and interactive discussions that ensure a deep understanding and immediate applicability of concepts. Industry-Recognized Certifications Gain valuable credentials that validate your expertise and boost your career prospects in the competitive IT and service management landscape. Flexible Delivery Options Choose from various formats including in-person workshops, live virtual sessions, or tailored on-site training to fit your schedule and organizational needs. Unified Service Management (USM) Training Master an integrated, holistic approach to Service Management with the USM method. Participants will learn how to design, implement, and optimize a unified service management system, drastically improving efficiency, reducing complexity, and enhancing collaboration across the organization. You will gain the practical skills to streamline workflows, enhance value delivery, and confidently apply USM principles to solve real-world challenges, ultimately driving optimal performance and sustained success.For more about USM training see here:DanishEnglish ITIL Certification Courses Achieve industry-recognized ITIL 4 certifications and master the latest evolution in IT Service Management. ITIL 4 training covers the modern, flexible approach to Service Management, including the Service Value System (SVS), the four dimensions of Service Management, and key practices for digital transformation. Available certifications include ITIL 4 Foundation.For more about ITIL training see here: ITIL Foundation Flexible Training Options TransparIT understand diverse learning needs. The training programs are available as both public courses, offering open enrollment for individuals, and customized in-company training sessions, tailored to your organization's specific challenges and goals. Whether you prefer structured public sessions or a bespoke program for your team, we provide flexible options to ensure maximum learning effectiveness and convenience.

TransparIT adapts to your organization's needs, providing the right level of leadership guidance and hands-on implementation support. The flexible engagement models ensure you receive maximum value whether you need C-level advisory, tactical execution, or team development and support. Strategic Guidance C-level guidance on ITSM roadmaps, digital transformation priorities, governance frameworks, and technology investments aligned with business strategy. Implementation Architect Hands-on design of tools, processes, data models, and integration architectures for ServiceNow and ITSM platforms. Project Lead & Advisor Leadership and oversight of specific transformation initiatives, ensuring on-time, on-budget delivery with quality outcomes. Mentor & Coach Development of IT leaders and ITSM team leads through one-on-one coaching, capability assessments, and growth planning. Accredited Trainer Delivery of ITSM, ServiceNow, governance, and framework training including ITIL, ITIL4, USM, and ServiceNow certification programs. Interim Leader Temporary leadership during organizational transitions, mergers, or transformation programs requiring experienced guidance.

Years of Experience Two decades delivering digital transformation and ITSM excellence Delivery on promise Outcome delivered as agreed, with flexible adjustments made as needed. Business Alignment Every solution delivered with focus on business value and needs. Deep ServiceNow Expertise As ServiceNow Implementation Specialists and Accredited Trainers, we deliver full-cycle implementations for global enterprises. From tool selection to configuration, integration, and user adoption, we ensure your ServiceNow investment maximizes platform value and delivers measurable ROI across industries. NIS2 Compliance Leadership NIS2 regulatory requirements are reshaping IT governance. TransparIT provides expert advisory on compliance frameworks, operating models, and governance structures. We help organizations implement and maintain audit-ready, compliant IT operations, ensuring business agility without sacrificing efficiency.